Abigail Brennan
Head of Design
Ayaan Khan
Content Strategist
Natalie Richards
Customer Specialist
Zachary Miller
Production Manager
Reach Out for Sweet Support Today!
Our team is here to assist you with any inquiries or support you need.
What is your return policy?
We want you to love your chocolate treats! If you’re not completely satisfied, please contact us within 30 days for a full refund or exchange.
How can I contact customer support for inquiries?
You can reach our customer support team via email at support@jenochoc.com or by filling out the contact form on our website. We aim to respond within 24 hours to assist you with any questions or concerns you may have.
Do you offer gift wrapping for special occasions?
Yes, we offer beautiful gift wrapping options for all our chocolate treats. Simply select the gift wrapping option at checkout, and we will ensure your gift is beautifully presented for your special occasion.
What ingredients do you use in your chocolates?
At Jen O’ Choc, we pride ourselves on using only the finest premium ingredients. Our chocolates are crafted with high-quality cocoa, natural flavors, and no artificial preservatives, ensuring a delightful experience with every bite.
Can I track my order after purchase?
Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress until it arrives at your doorstep.